We get this
question a lot - "how do I know I can trust you?".
Another good one is "why should I choose you?".
Always a hard question to answer - what do you say to
that? Well, we'll let our customers do the talking:
It takes
a little something special to make people want to take
time out of their lives to drop us a note to thank us
for helping them to have a good time. Here are
some of the folks who have done just that. Thanks
for the warm fuzzies!
"This is long over
due. My friends and I went on a 7 day cruise.
And all 6 of us would like to THANK YOU SO VERY
MUCH for a fabulous tour experience. We booked
the private driver
through you and we were 100% satisfied. Kudos to
Mel, our driver. He took us to the best places
in PV ie Mismaloya downtown PV, and to a tequila
factory. We had such a WONDERFUL EXPERIENCE and
it was so affordable. At first, I was worried
about booking online but this company is VERY
RELIABLE, HONEST, EXCELLENT CUSTOMER SERVICE. I
RECOMMEND THIS COMPANY TO ANYONE READING THIS."
- Rina from Los Angeles, California
"I recently
reserved your Private
Yelapa Tour. This was our first outing with
Puerto Vallarta Tours and it was fantastic. We
have owned a condo in Nuevo Vallarta for 3 years
and come down twice a year. We intend to retire
there in about 5 years. I just wanted to let
you know that our guide for the day – Marin –
did and absolutely fantastic job! Everyone
loved him. We will definitely book with you
again for more tours!" - Glenn from
Anchorage, AK
"I
just wanted to let you know that your service
was wonderful, I could not say enough although
there was a slight mishap with the flight
arrival your porters were wonderful, polite and
very apologetic it was great to just get in the
cab and be on our way without any hassles. I
will use you again, and I will recommend your
service to all of my clients that travel to
Puerto Vallarta as I am a travel agent and am
always looking for reliable service for my
clients. Thank you and your staff for a pleasant
arrival!"
- Anne from Corpus Christi, Texas
"I just wanted to
let you know you sites recommended tours are
excellent. We did the
Royal Dolphin
swim, The
El Eden canopy tour and the
Sailing with the
whales. We had a great time at all of them.
The crew of the sailing ships gave some of the
best service I have ever had. We had three
families on the boat and we all had a great
time. Many times when you book over the internet
for someplace you have never been to there is a
great risk of disappointment. This time though
your recommendations exceeded our expectations.
Thank you. We will definitely let anyone we know
who is going to the Puerto Vallarta area about
your site!" - Lori from Greenwood, Indiana
"We just returned
from a week in Puerto Vallarta over Christmas
2008. Prior to departure, we booked 5 different
tours through
puertovallartatours.net. We took in the
City and
Tropical tour, the
Jeep Safari,
the ATV Jungle
Trek, the
Las
Animas Adventure Park and booked a
Private Yelapa
Adventure. Every tour provided us a
different experience. Our guides were all very
helpful and informative and made us feel very
welcome. The company ran tours that we had
booked with only our group, due to low bookings
during the holiday season – where most companies
would have probably cancelled them instead. We
ran into a little problem one morning when our
hotel pick up didn’t arrive. I called the
number on our ticket, and was quickly helped to
get our group of 6 to the start point of the
tour. We didn’t miss a thing, and without
having to send an inquiry, I received a
reimbursement for our cost of transport due to
the error made. Fantastic customer service! I
would highly recommend booking tours through
this company to anyone!" - Robin and family
from Calgary, Alberta
"THANK YOU, THANK YOU!
Setting up the transfer
was quick and easy and we loved walking off the
plane and seeing our name on a sign and then being
able to walk past all the people selling timeshares,
right to our ride. It made the trip that much
more enjoyable for me and my family. THANKS AGAIN!"
- Chad from Colorado Springs, Colorado
"I just wanted to
say "Thank You" for such an awesome
Dune Buggy
Tour on Friday, January 16th! This was one
of the most fun experiences we had while we were
in PV, and I would absolutely recommend it to a
friend. I do wish we had a few more mud holes to
go through, because that was the most fun part,
but the guides were awesome, and we ended up
laughing almost the entire time. We had an
awesome time!" - Jen from Puyallap,
Washington
"Thank you
for a wonderful fishing
trip and great memories! The two Juans and
Michael were excellent crew and guides! We
caught some great fish, especially the sail fish
and the huge dorado! It is too bad we have no
place in our house to display such beautiful
fish!" - John and Colin from Sammamish,
Washington
"Dear Wanda, I
received the new e-ticket. Thank you so much. I
am very impressed with your company. Very quick
to respond and very easy to deal with. I am sure
we will have a great time. Can't wait!" -
Diana from Windsor, California
"Just want
you to know what a great time we all had during
our stay in Puerto Vallarta. My girlfriend
Brenda and her son Eddy arrived a few days prior
to me. She had booked a “Hike”
through your company and also an outing at a
canopy location. (October 16). I would
have to say both adventures were great however
the hike with Oscar was fantastic. Oscar had an
unbelievable amount of knowledge of the area and
the people. He was able to show us the changes
which have occurred and to even introduce use to
the people living in the area. After a
short while we felt as if we had known Oscar for
a long time and the whole trip was such a
learning lesson, fun too. We even got to meet a
real Bull that would not let us walk down a
path. We had to cross a small river to bypass
Mr. Bull. So kudos to Oscar and your team
for making our first trip to Puerto Vallarta a
memorable one and you can rest assured we will
be back. And a special thanks to Oscar!!" -
Jim from
St. Cloud, Florida
"What an incredible
fishing experience we
had this past Thursday Nov.13th, the boat was
clean, the captain (Lalo) was very experienced
and his first mate (Pepe) was as good as it
gets. In 10 hours we were able to bring in 2
sailfish 125lb# and 2 bullhead mahi- mahi each
weighing in around 40 to 50lbs. The bottom line
is these guys know where to find the fish. It
was a first rate fishing experience due to the
hard work and knowledge of Lalo the captain and
Pepe his first mate, two guys that never quit.
Thank You for the Memories!" - Neal from
Houston, Texas
"We are back home after
a great seven day Mexico cruise. I want to take
a minute to say Thank You for the great arrangements
for having the tour guide from Banderas at the Soriana
Grocery Store. He was 10 minutes early & stayed
with us for thirty minutes until the shuttle bus
showed up to take us to the departure point. The
tour to San Sebastian
was EXCELLENT. In all of our non-cruise sponsored
shore excursions this has to be one of the best.
San Sebastian is a great kept secret. Maybe we should
keep it that way. Anyway the tour guide, Miguel
was fantastic, and really loved his job. So again,
thank you for assisting us in our travel plans!"
- Michael & Rose from Edmonds, Washington
"I am trying your
agency for the first time and I just wanted to
let you know how helpful your staff has been.
Elena has been patient with all my questions,
promptly answered emails and was very polite.
We are looking forward to our tours in Mexico
next week and will use your agency many times in
the future. Thanks again!" - John and
Linda from Mesquite, Nevada
"After running the
gauntlet of timeshare crooks it was nice to see
the VIP sign.
It was nice to be greeted with a bottle of water
and have a full size van to ride in. We will
do this again on our future visits. The
whale watching
trip was outstanding! The boat, food, beer,
service, and our guide Julio made this one of our
best excursions since we started visiting PV in
2001. We will use your company in the future
and have recommended it to our friends!" - George
& Sharon from Stevens Point, Wisconsin
"I just wanted to express
my 100% complete satisfaction with your company
and the excellent customer service that Tasha and
the rest of the office gave to me and my traveling
companion. We booked a sailing tour to
Pizota Beach on Thursday,
May 1st, and it really was one of the best days
of our entire vacation. The crew aboard the
sailboat did a great job at making our small group
feel comfortable and relaxed. The beach itself
was the most beautiful place I˘ve ever been and
the BBQ on the beach and drinks were excellent.
We had the wonderful opportunity to meet Tasha on
this tour and found her to be very friendly, hospitable,
and professional. I am impressed with both
the crew on the boat and the ladies arranging the
tours. Thanks for an amazing trip!" - Dallas
from Herriman, Utah
"Hola! We were on vacation
in Puerto Vallarta just a few weeks ago (December
16th to 23rd) and booked two tours through you.
The Pirate
Ship day excursion was a fantastic day...our
kids (8 and 10) had a blast!! Please say thank you
to their favorite pirate, Capitan Gateau! (from
Sophie, from Canada). Then the
Dolphin Swim
Adventure was an unforgettable experience!!
Our Dolphin, Poseidon, was just amazing and friendly!
We don't have one bad thing to say.....we were leery
about booking online but your company is reliable
and honest and we received our tickets right away
online. When we arrived at both places, everything
was ready, and went smoothly. What a relief you
take off people's minds!! Especially on vacation,
we didn't have time to search out places, times,
costs, so that's why your services are so important.
Keep up the great work and when we return to PV,
we will certainly book our tours with you! And come
visit at your location to get to meet some of you!
Muchas gracias for helping make our family vacation
one that we will never forget!" - Paul, Louise,
Gabryelle and Sophie from Dufresne, Manitoba
"I just wanted to let
you know that my canopy
tour was fabulous. The guys were great, the
lunch was delicious, and most of all, I know what
it's like to fly like a bird. It was a fantastic
experience and I plan to do it again and again.
I look forward to returning and will send all my
friends your way. Muchas gracias!" - Mary from
Los Gatos, California
"Thank you, thank you,
thank you! Our tours were perfect, and we had so
much fun! All the tour people were fabulous
with the wheelchair. Your tour instructions
were easy to understand, and we got to experience
so much. In
Cabo,
it was so easy to get the wheelchair to the pool.
Everyone in
Mazatlan
made it simple to catch all the sights (even in
the best rain storm). Alex, the tour guide
from Tani Tours, was fabulous. He helped get
the wheelchair in and out and up and down so that
my son could experience Puerto Vallarta. I
have forwarded your list of tours for people with
limitations to AAA and disabled web sites.
I will also recommend you to everyone I know who
is planning on visiting. We had the best time
and got to experience some very wonderful things,
thanks to you!" - Karen from U.S.A.
"Thank
you so much for your prompt response and help
on getting this refunded. We will be booking
another cruise in the future and will definitely
use your service for any future excursions.
We have had outstanding customer service as
well as value with Puerto Vallarta Tours and
would recommend them to all our friends.
It
was unfortunate that our cruise was canceled
as it was but you have made the process of getting
refunds very easy and taken a bad situation
and made it bearable." - Gary from Redmond,
Washington
"Just wanted to
touch base with you after our trip and give
you some feedback. We had a fabulous time on
both tours!! The
zip line tour in
PV was terrific. Nice and small...
great guides and a great time! We love
the small group tours! In Cabo, the
whale watching
tour was fabulous as well. We had
a minor snafu and had to change boats mid-ride,
but that did not at all diminish the great time
we had. The beautiful weather helped as
well. All of your personnel were very
friendly and professional. Thanks so much, and
we will put out a great word for your company
and websites!" - Stephanie from Carrollton,
Texas
"Thank you so much for
booking the activities, that we wanted to do
while we are visiting your beautiful city. You
saved us a lot of time! Thanks again for
your help!" -
Mary from Kerrville, Texas
"We booked several
tours with you for our trip to Pueto Vallarta from
Jan. 9 - 16 and came to your office to pay for the
tours. Right from the start, you were so friendly
and helpful - even treated us to a beer when we
visited you to pay!! All of the tours we booked
were enjoyable - especially the
snorkeling
to Majahuitas and the
Pirates
of the Bay. Our trip was so wonderful
- I really hate being back in Canada and I'm sure
I will visit Mexico again. Thank you for everything
- you really made booking the tours so easy!!" -
Darci, Mike and Randi from Red Deer Alberta
"I
just wanted to let you know how much my wife and
I enjoyed participating in your “Outdoor
Adventure” on October 28th. We
enjoyed every part of that tour. I especially
wanted to express my appreciation for the men
of Team D, who were our guides for that day.
They were very concerned with our safety, were
very friendly, and did all they could to make
sure we had a most enjoyable time. We’ve been
telling our friends how much fun we had and
highly recommend they look into it when in
Puerto Vallarta!" - Lynn from Salt Lake City,
Utah
"We
just got back from our cruise last week and one
of the ports we visited was Puerto Vallarta.
This was our 5th cruise and we've visited many ports-of-call.
I must say this was the most fun we've ever had
on a tour. The captains (both Captain Bonnie
& The Pirate
Captain) were wonderful. All the "pirates"
and everyone on the ship were great. They
were so entertaining and the kids loved it.
My little girl (age 4) especially loved the pirate
captain. Although she was afraid of him at
first, he quickly became "her pirate" and she was
most unhappy when he was "forced" off the ship.
I would highly recommend this tour to anyone!!!!"
- Cynthia from Chicago, IL
"Just wanted to say that the tour was great! Thanks
so much for making it happen. We'll look you folks
up next time... What great service!
- Drew from Indo, California
"We had a great
time on the
Marigalante!
The discount card was also great, we used it several
times! Mostly at restaurants. The River
Cafe was our favorite, and the only reason we went
there was because it was in the book!" -
Helen from Mukilteo,
Washington
"We had a wonderful time and would definitely recommend
your company".
- Don from U.S.A.
"Just wanted to thank
you guys for a great day! We really had a
blast last week and I wrote up a recommendation
on cruisecritic.com for you. One thing, if there
is a way I could get the recipe for the green salsa
at the restaurant we stopped at, I would be forever
in your debt. That was the best stuff I have
ever had and I LOVE salsa!" - Pam from Chandler,
Arizona
"Hi, just had to write you a
note to say thanks for the great holiday!
I didnt think the 6 of us would have that much fun
on those dune buggys
but it was beyond! Thanks so much. And
the guys were great, there funny, helpful, and just
want to make sure everyone has fun. I know I would
come back again tomorrow and do it again. Thanks
again!"
- Roxy from Lloydminster, Saskatchewan
"Your company is wonderful!
I have not even been to PV yet and I have had great
service in all the reservations we have made. I
can not wait to tell all my friends how great your
service is. Thank you so much again". -
Karen from San Diego, California
"Hello, my sister and sister-in-law
and myself , thoroughly enjoyed our
safari with
Juan and Carlos on November 15th. In our group
we had three mentally handicapped tourists and
Carlos was wonderful with them. Carlos
gave us a trip of a life time, he is full of
interesting and fun information on the history
of Mexico and flora and fauna of your beautiful
country. Juan certainly can handle any type
of road condition, we felt safe in his
hands. Please let Carlos and Juan know how much
we appreciated the wonderful fun day we
spent with them! We'll never for get it !!!!!"
Thank you again!" - Janet, Cathy and Lynne
from Victoria British Columbia
"Sorry I missed you
while we were in Puerto Vallarta. We had a great
time fishing
and even cought some Striped Marlin. We are going
to try to come back in November and will look you
up for another trip!" - Gary from Tacoma, Washington
"Hola! I just wanted to thank you for your website.
My family and I just got back from our vacation
and we stopped at Puerto Vallarta. We bought the
tickets for
Swimming
with the Dolphins for kids on your website.
My kids had so much fun and it was a great time!
We are absolutely coming back!"
- Maureen from Salem, Oregon
"Please accept my thanks for
crediting my account. You are an exceptional
company that takes customer service seriously.
I will always return to your company and tell everyone
I know about your excellent service". - Frank
from Rocklin, California
"Thank you so much for getting
me on the early boat for
Las Caletas.
I am so excited to visit Mexico for the first time.
Thank you so much for making my first travel adventures
exciting and easy to book. I will locate your office
the day I arrive so I know where to stand Monday
morning and for all my other trips with your company.
I don't want to be surprised or stressed the day
of the trip looking for your office. I was able
to download each attachment and will bring the correct
papers the day of the trip. Have a wonderful week.
It is snowing in Colorado today so I will be looking
forward to some sun and warmth in just a few weeks!"
- Elizabeth from Aurora, Colorado
"We are back home in Oregon now.
The Canopy trip was
a blast. We did a little more walking up than
we thought so we only did 7 out of 10 zip lines.
It is an adventure I will never forget. Maybe
the next time I'm in Mexico, I'll have the weight
down so I can try the other canopy trips.
Tell everyone job well done". - Rick &
Pam from Dallas, Oregon
"I Just wanted to let you know
we had a great time in PV and everything we booked
through your site was fairly represented, fairly
priced, and on time. I admit we were a bit
worried sitting in front of the Hotel Real but the
Copomo
bus showed up on time; we were on the list and we
were on our way to the Banderas Valley trails around
Las Palmas. By the way, the lunch we had at
the ranch was the best Mexican meal we had on our
entire 8 day trip. I liked using your site
instead of concierge desks because we got the tours
we wanted and no pressure to visit a time share.
We called with a few questions and changes and your
friendly assistance was greatly appreciated.
We were going to stop in to see you when we went
downtown to see the "flea market" {which was disappointing
because it is really a "tourist market"} but we
had no time. The downtown bus and cab rides
were a thrill ride all in their own!
We loved PV, we will utilize your site again, and
we will refer you to friends. Muchas Gracias!"
- Anna from Auburn, WA
"Dan writing to say we went on
the ship,
and they were wonderful! We had a time issue,
that kept us getting on the ship before it sailed.
Diego arranged to have us tendered out to the ship
already underway to the beach. We were
treated better than imagined, and the crew went
out of their way to make Julia and Tara welcome!
The Pirate Leo, who was assigned to assist us was
fantastic! He had an older lady to care for
as well, since she could not negotiate the stairs
either. She too was thrilled with the care
she received. At the beach they were right there
to aid us moving her to the shore. We can't
say enough good about their care for special needs
patrons. We highly recommend the experience
to others. Please convey our thanks to the
ship's staff, who made it great day!" - Dan from
Aurora, Colorado
"Just quick feedback to you guys.
Canopy tour was great.
Everyone from the bus driver, to the operators/guides,
were very friendly. The ziplines were a blast, and
the guides were very informative on the local flora
and fauna. We will definitely recommend this to
friends, and hope to get back there ourselves soon
with our two sons, as we know they'll love it also!"
- Kevin from
Peoria, Arizona
"We booked two events
through you before we arrived in Puerto Vallarta.
We were hustled at the airport to “see a 90-minute
presentation” (translation – buy their timeshare)
and they’d give us a
City Tour
and Rhythms of
the Night. We were hustled at our hotel
to “see a presentation” and they’d give us a City
Tour and Rhythms of the Night. We didn’t want
to waste time on a presentation – we were there
to vacation. We were so glad we didn’t let
them hustle us and give up your tour.
"Our
City and Tropical
Tour with Hector and Alfredo was phenomenal!
Hector is a wonderful tour guide with a great story-telling
ability. The stops at the churches, the Tequila
factory, Malecon, Old Town, and all along the bay
as we headed toward our exceptional dining experience
were sprinkled with tidbits of culture, history,
architecture, and humor. Throughout the week
as we talked with other visitors and shared stories
of our tour adventure, we were convinced that we
had the best experience! Others paid more
and did less – especially those who sat through
the timeshare sales presentations and got the tour
“free.”
"As for
Rhythms of the
Night – wow! What a unique cultural experience!
The night was misty and it added to the ambiance
of the remote setting. Thank you!" - Tricia
from Marshall, Missouri
"I just want to thank
you for making our vacation a pleasant one. Your
limo and
ATV tours were great!
Looking forward to doing business next time we're
in PV!" - Keith from Hamilton Square, New Jersey
"Thank you for your
very prompt response to my e-mail. I intend on using
your site for all my future tours! You have responded
reputably and I really appreciate you making it
so easy to do business with your company.
Please pass this along as a reference or if you
ever need additional input from satisfied customers!"
- Kenneth from Springfield, Virginia
"I thought I'd drop
you a line about our
fishing trip
on Tuesday, 13 November. We were picked
up at the Paradise Village Marina in Nuevo Vallarta
at about 7:05 AM by Lolla and Jose' in their well
equipped fishing boat. We quickly traveled
to Corbetena for our fishing experience. While on
the way, Jose' set the bait and readied the lines.
On the previous evening, I had called and verified
lunch and ordered sodas, water and beer. In
addition, we brought some snacks and extra sodas
that were properly stowed by Jose'. In case
you're wondering, Lolla, the captain, spent his
time piloting the boat, watching his upper lines
and looking for fish. Fishing lines hit the
water at 8:30. The first dorado hit at 8:45
and, with the help and guidance of Jose', my 14
year old grandson pulled in his first ever salt
water fish. 15 minutes later my 12 year old
granddaughter pulled in another dorado. Then
my wife caught another dorado. This one weighed
close to 50 pounds! By 9:30, we had 3 good
sized fish! Later in the morning we hooked
a sailfish, but the fighter spit out the hook before
we could set it. Late morning we caught another
dorado. Shortly after noon we hooked a 60+
pound dorado and that was landed by my granddaughter.
Before we could even get all the lines back in the
water, Bam! another one! Then things got slow
in the early afternoon when all the fish went for
siesta. We were just about ready to give up
when a 120 pound sailfish went for an afternoon
snack! Had a great time fighting this one!
Jose' lost his club trying to stun the fish when
we finally got it alongside so he used his fist
to knock it out! Trolled back towards the
Marietas islands with no more luck but what a day!
6 dorado and one sailfish! Of course we'll
do it again! Oh, and the box lunches were
delicious!"
-
Thomas from Paducah, Kentucky
"My family had the
most fantastic time when we visited the
Los
Veranos Canopy December 20! Not
only did the zip lines meet every expectation but
the staff were very funny and entertaining yet professional.
Another added plus great pictures and DVD to remember
your time, worth every peso! Our only wish
was to spend more time relaxing and drinking at
the restaurant, there wasn't enough time to even
test the water, but what little time we did have
a drink and a bite to eat. I can't say anything
negative from start to finish FANTASTIC!!
A must do again. Thank you!" - The Sparks
Family from Kansas City, Missouri
"Our vacation was fantastic
and your service was very, very good. We will definitely
use you guys for our transportation in the future!
Happy New Year!!" - Kevin from Hillsboro, Oregon
"Hi! Wanted to let
you all know what a wonderful experience we had
with your company! Everything was handled
perfectly (even our little glitch with our sailboat)
and we wanted to let you know how happy we were
with everything! The
Jeep tour was
our favorite. Is there any way that we can
contact them directly? Our children were so
taken with the school on the tour (even though it
wasn't in session) and would like to try to have
their school here connect with that school via the
internet. Thanks again for making our trip so wonderful!"
- Patti from Tiburon, California
"I just wanted to thank
you for the wonderful time that we had when we went
on our Mexican Riviera cruise. The ship offerings
were expensive and not that appropriate for my husband
and me with our handicaps. I talked with Maricela,
and she was so helpful in finding us tours that
would work with our port schedules. Your
Dive Shop in Cabo San Lucas provided us with
a great snorkeling tour, and we got an unexpected
ride to see a sea lion colony. In
Mazatlan,
we loved our tour guide and saw lots of the city.
The absolute best was the last - our
Pegaso Chartering whale
watching tour. The sailboat was lovely and the
guides were fast at spotting whales. They kept us
in drinks all day, and they served a yummy lunch.
We plan to take the same cruise in 2009 and hope
we can go with Pegaso again. Again, thank
you for all your help in making our vacation the
best ever!" - Leslie from the U.S.A.
"Just wanted to thank
you for the smooth
airport transfer.
Everything was just as it was stated. We would definitely
recommend your service. Thanks! - Evon from Los
Fresnos, Texas
"Hey, Lisa! Wow....you
start work early---especially on a Sunday (darn
tourists never give you a break!) Thanks for forwarding
my e-mail to
Los
Hombres de los Canopy....I just got finished
watching the DVD---Gary did an amazing job of capturing
all the highlights (and also the lowlights....like
the three embarrassing times I screwed up and got
stuck---next time, I'm getting across ALL the way
ALL the time...but actually, watching the DVD is
really educational as far as learning good technique...very
PBS! ). The camera work is terrific and made me
feel like I was back up in the mountains again (and
I realllly wish I was---this is one of the few trips
that I've seriously not wanted to come back home
from... I'm sure that all of your guides are
fantastic, but I hope to have the same crew next
time I come.....Javier, Bernardo, Gary and mi amigo
"Johnny Walker" are absolutely the best---hey, can
you make sure that they're working next January?
I'm going to Oaxaca on business then and I think
I'll add a couple of days in PV on the way back....can't
get enough of the canopy!!!! Thanks again
for such a wonderful experience and having a truly
terrific company.....I'll have to try some of your
other adventures next time---maybe bungee jumping!!!!
(uh, no). Hasta Luego...." - Barbara from
The Woodlands, Texas
"Hi..we had
the best time and I am recommending the
Pirate
cruse to every one!" - Brian from Washougal,
Washington
"Thank you for your
services. All tours were great and bookings all
met or exceeded expectations. We will certainly
use your services again. Thanks!"
- Cris from Elk Ridge, Utah
"As a frequent traveler,
I wanted to provide a strong recommendation for
your driver,
Alejandro Gonzales Navarro, who drove us from the
Hotel Tropicana to the PV Airport on Sunday, Feb
3. Mr. Gonzales was courteous, helpful and
excellent at client service. He demonstrated
himself as an outstanding employee who represented
the company with great ability. As well, his
English language skills are strong. Please
provide this feedback to your company executive.
Thank you!" - Gerry from Ottawa, Ontario
Here are a couple
of photos we took while fishing
on the Totoaba on January 28. This was
Jens first time fishing in Puerto Vallarta, she
enjoyed herself so much she is planning on returning,
hopefully next year. This was my first time
fishing with Lalo & Pepe (Team Redbone) on the Totoaba,
We had a great day of catching Roosterfish, Bonito
and Jack Crevalle. Thanks for everything!
- Heather from U.S.A.
"I would like to tell
you that our fishing trip
on 1/27 was awesome. Juan (older) and Juan
(younger) were great. The younger Juan worked
incredibly hard unhooking the fish and getting the
poles ready for the next round of catches.
He was just running around the boat working his
butt off!! We caught 38 fish that day – often
two would be on a single line at a time. It
was a great day. I’ll send a few pictures
of the trip next week (I still haven’t unloaded
the camera). Juan (the younger) also filleted
four of the fish for us and we grilled them on our
hotel’s grill that evening – very good." - Tom
from Holmen, Wisconsin
"We booked a
private driver
in PVR on March 20 through your company. The
directions to meet our driver, Manuel, at the Soriana
were perfect. When we got in the car, we asked
Manuel to just be our guide and show us whatever
he thought we should see. He was hesitant
and said that his English wasn't very good but that
he would try. Well, his English was EXCELLENT,
and he was a fantastic guide! It was, by far,
our favorite day from our cruise. Manuel took us
all around the city, up into the hills, and out
to Mismaloya Beach. He joined us for lunch
at a little restaurant called Los Arbilitos which
was delicious. He then helped us negotiate
for our purchases at the flea market (and told the
vendors that he will not accept commission) and
then took us for local Bing's ice cream. It
was a fabulous day and we were so grateful to have
spent 5 hours with Manuel!" - Karen, Chris, Katy
and Rachel from Arizona and Georgia
"Hola Amigos! I just
want you to know my family and I truly enjoyed the
ATV tour. Your
Crew Pepe Le Pew & 7-11 and the last persons name
slipped my mind showed us such a great time. I just
wanted you to know I would highly recommend this
to all my friends and family. We will definitely
be returning to Vallarta and the tour. Thanks!"
- Steven from Bellville, Texas
"Hello from Canada!!
Just wanted to leave some feedback regarding our
Princess
Yelapa - Majahuitas/Yelapa Beach tour booked
through your company. First let me tell you
this was our very first trip to Mexico and Puerto
Vallarta was our first experience of Mexico.
We arrived there on a cruise and PV was our first
port. Needless to say...we were feeling a
little out of our element and were very nervous
being in a country where we did not know enough
of the language. Once we found our way through
the Marina and paid the port fee...we were shown
the way to Yelapa Princess. On the way to
our first stop.....Majahuitas snorkeling....we were
still feeling a bit uncomfortable (our own insecurities)
but the men on the boat were so welcoming that it
soon dissappeared. I wish I would have written
down their names. The older gentleman was
so kind and gracious...and made the best margaritas
I have ever tasted...(would I be able to get the
recipe how they make them?) My little 3 year
old made some friends at Yelapa beach with a beautiful
Mexican family.....it took a 3 year old to show
us that you can get past a language barrier very
easily!! Back on the boat and on the way back to
the marina was the best time....great music and
great dancing....the one gentleman that met us at
the Marina and showed us to the boat,...wow can
he dance!! I have never seen a man of that
size, move like that before!! He was great!
All in all....this was a great experience for my
whole family. Thank You and May I send a thank
you to the crew as well. (they might remember
us as the uptight Canadians LOL) July 16/08.
If I could have their names that would be great!!
and Oh yeah the breakdown on what they put in the
margaritas...like I said before..the best I have
ever tasted!!" - Shelley from Fort Nelson, British
Columbia
"I just wanted to let
you know that our family had a great time this past
week. We took the
Canopy tour.
I wish that we were on the video more to show our
friends how fun the experience was.
My only suggestion is that at the end you could
ask people if they wanted to go again, for maybe
partial price (just a marketing suggestion)
and I for one would have gone again....I loved the
experience. I would have been more adventurous
the 2nd time around (hanging upside down...) and
that would have been a great time since I was already
there to get me back up in the trees.....think about
it. I will recommend this tour to everyone that
I can...thanks again!" - Kristie from Freemont,
California
"Hola!! We went on
the
Los
Veranos Canopy Tour last Wednesday and
we had a great time. The zip lines were amazing.
The guides made it very enjoyable and added to the
fun at every opportunity. Relaxing by the
river afterwards with a shot of the "local moonshine"
and a few margaritas finished out a great day.
The water slides were a bit painful, but definitely
added to the memories!" -
Renee and Marc from
Windsor, Ontario
Referrals are the best compliments
we can receive - it reaches people who otherwise might
never have known about us. Thanks to all the people
who took the time to spread the word!
- From CruiseCritic.com Forums
"I had a great experience with booking with
Johann & Sandra for my family of four on the
Marigalante Pirate Ship excursion in Puerto
Vallarta. By doing so, I saved about $100 vs.
the ship's price. The only panic I had was on
our receipt, it said to meet the pirates at the
Marina at 8am. Well, PV is 1 hour ahead of
ship's time on the Mariner, and the Mariner
wasn't scheduled to be in port until 8am (9am PV
time). All was fine, we went down to the gangway
early and they had already let several
passengers off. And the collection of pax for
the tour is from 8 - 9am PV time. We were some
of the last people to join the tour, but all was
fine! And we had a BLAST! I just loooove
to save money. Thank God for Johann and Sandra!"
- CruiseCritic Member "VillaHappy" from Berks
County, Pennsylvania
- From TripAdvisor.com Forums
"In November, I booked through Puerto Vallarta
Tours. I received the vouchers in a few hours and
everything was perfect. Pick up was exactly as stated
on their website. I highly recommend them."
- Penny from Southern California
- From CruiseCritic.com Forums
"Book online yourself with puertovallartatours.net
and do the Trainer
for a Day...it is an awesome value...much better
than what you get through the ship tours...did it
last week! AWESOME!" - LuAnn from San Diego,
California
- From TripAdvisor.com Forums
"We just came back from PV and had a great time.
I went with my 4 kids and my husband and met about
40 of our friends there. It was soooo much fun.
You should definitely book any excursions thru Puerto
Vallarta Tours - Johann and Leslie are sooo nice.
They will email you, call you, chat live online,
whatever you need. They are honest and reputable
- I needed a refund on an unused ticket when I got
home and they promptly gave it to me, no problem,
no fuss. Leslie even had us over for free drinks
at her house when we got there...if you book online
under Puerto Vallarta Tours, please tell Johann
and Leslie I said thanks for such a wonderful time!"
- Pam from Orlando, Florida
- From CruiseCritic.com Forums
"We recently
took the Las Juntas y Los Veranos Canopy tour which
was great and they treated us very well. It is larger
than the one offered by Holland America and not
crowded. Fun and not as scary as we expected. We
saved even more by booking through Leslie at Puertovallartatours.net
and paid through pay pal. We took a cab to the tour
office for about $10. Highly recommended."
- RNKLASH from SLO County, California
- From TripAdvisor.com Forums
"I have actually booked the Yelapa & Majahuitas
Tour Booze Cruise for when I go to PV in May through
www.puertovallartatours.net. I received my tickets
quickly and have all my information ready to go!
I haven't heard much about any booze cruises, but
I am looking forward to it with an open mind!"
- Katie from Markesan, Wisconsin
- From TripAdvisor.com Reviews
"...another day, the kids took in the "Dolphins
for Kids" with Puerto Vallarta Tours. It was very
well done, and I would highly recommend it for anyone
with small children. We took a taxi directly from
the resort, and it was $20 US each way, with our
driver waiting for us until we were done so he could
take us back. We thought this was a pretty good
deal, as the Tour was a considerable distance from
the resort..."
- A TripAdvisor Member from Calgary, Alberta
- From CruiseCritic.com Forums
"http://www.puertovallartatours.net/rio-cuale-canopy-tour.htm
Took this tour last week............more exciting
than my wedding night!"
- From TripAdvisor Reviews
"We arrived
at the Dreams Resort on June 6th, 2007. Prior to
our departure, we arranged for a $28.00 private
transfer( Puerto Vallarta Tours) from the airport
to the Deams Resort. This was a good value as they
were waiting there for us and we did not have to
deal with getting a taxi."
- From TripAdvisor Reviews
"Ground transportation:
We paid extra and booked a
private car pick-up
through Puerto Vallarta Tours via the Internet...This
company is extremely efficient and is located in
the airport terminal. The car was spotless and the
driver was a very fine guide. They were all ready
for us when we arrived."
- From TripAdvisor Forums
"We did one
excursion there, the
Los
Veranos canopy tour. It was fantastic and I
highly recommend it. We booked that in advance through
puertovallartatours.net and saved 10%!"
- From TripAdvisor Reviews
"We did one excursion, a Canopy Tour through
the jungle on zip-lines. It was AMAZING!! The
guides were great, funny and informative! And
the longest zip line was 3/4 of a mile--it was a
blast! We booked with Puerto Vallarta Tours and
I would highly recommend it!" - AprilShelley
from Buffalo, NY
- From TripAdvisor Reviews
"We had several events scheduled while
there. We had a sail boat with
Pegaso Chartering that was great. There was
only one other couple on the boat with us so it
was like having your own private boat. I highly
recommend this Company. We also booked the
dune buggy
adventure with Puerto Vallarta Tours (we
used this site for all of our tours). It was a
blast but you can expect to get wet and dirty.
Worth it however. Then the last one we did was
the
pirate ship dinner cruise better know as the
booze cruise. The ship is a replica of the Santa
Maria, one of the Christopher Columbus ships.
You will get a laugh out of the urinals in the
mens room. Even though we don't drink a lot it
was worth the money and time spent. We had a
great steak and shrimp dinner." - TA Member
Tkhurr from Idaho
- From TripAdvisor Reviews
"I had previously scheduled with Puerto
Vallarta Tours to get us from the airport to the
hotel. I was glad that I did because our porter
took us straight to their office and got our
bags right into a car and off we went. Total
time at the airport 30 minutes tops and that was
mainly all at immigration due to the lines." -
TA Member Ian+Courtney-DC from Dumfries,
Virginia
- From TripAdvisor Forums
"We have always used Puerto Vallarta Tours
in the past and found them to be very good.
Their office is just to the right as you come
out of the "shark" tank. Their drivers speak
good english, and they will stop at a minimart
so you can get some cold cervezas to sip on the
ride to your hotel, if you so wish. Their
website is
www.puertovallartatours.net or just google
it and all the info for airport transfers will
be there along with a price chart. Hope this
helps!" - TA Member TrainChick from Winnipeg,
Manitoba
- From TripAdvisor Forums
"Instead of a taxi, we booked a
transfer with Puerto Vallarta
Tours. Taxis at the time were
running about $25 USD, Puerto
Vallarta Tours cost $24 USD for two
people ($12 USD per person.) They
met us at baggage claim with a sign
with our name on it. They then took
us straight to their office. Gave us
two free bottled waters, and we were
off. We were literally only in the
airport for about 5 minutes!" -
TA Member Brian_BDB from Fort Wayne,
Indiana
- From TripAdvisor Forums
"We were advised
before traveling last
Novemebr to book online
as it was a busy time
for tours. We booked
with Puerto Vallarta
Tours online and
received a 10% discount
on all tours. It was
really easy and we had
our vouchers via email
in a few hours." - TA
Member PennyPenguin from
SoCal.
- From TripAdvisor Reviews
"We went to the El
Eden Canopy Tour on our
Cruise to the Mexican
Riviera. We booked
through Puerto Vallarta
Tours, this tour was not
available through our
cruise line Holland
America. The canopy tour
was GREAT! Actually my
husband did this same
tour last year with his
sister and loved it so
much when we had the
opportunity to go back
to Puerta Vallarta he
wanted to bring our
kids. They kids had a
wonderful time and they
treated them soooo well.
We purchased the video,
which I was a little
nervous we would never
see, since they were
shipping it. However it
came to our house about
a week later and was
definitely worth it!" -
TA Member Colrainmass
- From TripAdvisor Reviews
"Prior to our
departure, we arranged
for a $28.00 private
transfer( Puerto
Vallarta Tours) from the
airport to the Deams
Resort. This was a good
value as they were
waiting there for us and
we did not have to deal
with getting a taxi.
Our first excursion was
the Dunebuggy Tour, thru
Puerto Vallarta Tours.
The ride was a lot of
fun (we even drove our
dune buggies through the
town streets), though be
prepared for a LOT of
dust and water! The next
trip my boyfriend rode
horses arranged through
Puerto Vallarta Tours(
which he really enjoyed
) he saw wild cattle
roaming thru the woods
at Ranch Capomo." -
TA Member Tcnga from
Atlanta, Georgia
- From TripAdvisor Reviews
"Another day, the
kids took in the
"Dolphins for Kids" with
Puerto Vallarta Tours.
It was very well done,
and I would highly
recommend it for anyone
with small children." -
TA Member HeatherM
from Calgary, Alberta
